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userU85bYjosqV
Asteroid

Stopping power button from initiating calls

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Hello, I've read about how to turn off power button from ending a call, but how do you stop power button from INITIATING a call? Whenever I  am texting with someone and pick up phone I accidentally hit the power button (on right side) and end up dialing whomever i am texting with. Also, if scrolling through contact list and grip the phone same thing happens. There has got to be a way to disable power button from dialing a contact...I hope?

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Samsung Moderator
Samsung Moderator

Re: Stopping power button from initiating calls

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Give these steps a try: 

 

From the Home screen, swipe up or down to access the Apps screen.
Touch Settings.
Touch Advanced features.
Navigate to and touch Direct call.
If required, touch the slider to turn on Direct call (this feature is activated by default).


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Stopping power button from initiating calls

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Do you have direct call feature turned on in your settings?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userU85bYjosqV
Asteroid

Re: Stopping power button from initiating calls

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Hi,

I don't know where that setting would be, but if you are referring to "answer automatically" under phone settings - no, it's turned off. Press volume up to answer is also off (although this is not the same button as I am referring).

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Samsung Moderator
Samsung Moderator

Re: Stopping power button from initiating calls

JUMP TO SOLUTION

Give these steps a try: 

 

From the Home screen, swipe up or down to access the Apps screen.
Touch Settings.
Touch Advanced features.
Navigate to and touch Direct call.
If required, touch the slider to turn on Direct call (this feature is activated by default).


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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userU85bYjosqV
Asteroid

Re: Stopping power button from initiating calls

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Found the setting and turned OFF the Direct call and also turned OFF the swipe to call or send messages. I'll let you know if this works. Thanks!

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Samsung Moderator
Samsung Moderator

Re: Stopping power button from initiating calls

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You're welcome. Please keep us posted and let us know if you need any further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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