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Samsung Care Ambassador

Re: Storage Taken Up By "Other"

Hey, 

@user19ncDUhbeQ 

If you haven't already tried this open device care, storage, Advanced. On the page that opens select Other apps, Files, etc for more detailed storage information. 

I would try using Files to search for a Folder that contains the highest amount of storage usage. A good one to start with is the Android folder. Long press to select it and a menu will slide up at the bottom of the page. Select Details. This will show how much storage space the Android folder and all its subfolders are using. If it's using 40 or 50 gigabytes then open the folder and select the subfolder titled data. The data folder has a few dozen folders inside so look for a folder related to a gear app or something similar and check the details. 

Best regards, 

CLF 

T-mobile

Galaxy S9 SM-G960U 

Android 10 One UI 2.0 

G960USQS7DTE1

Security Patch Level

May 1st, 2020

 

 

 

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Constellation

Re: Storage Taken Up By "Other"

Was this ever resolved?

 

I am having the same issue and I tried everything imaginable.

 

Device Care, Emptied Trash, Factory Reset etc. The "other" folder storage is filling up within hours, even though nothing new is being installed. 

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