@IG-BigPumpDad I bought my phone about a year ago and it was working fine until about 3 weeks ago. It's update and I went over all my settings and still can't figure out why I don't hear or see anything when I get a text message
Thank you for your advice and appreciate any help I can get.
Why does my Galaxy Note 9 text message sounds & text message notifications not working anymore?
1) Are you using the stock messaging app?
2) Check your messaging app notification settings:
Tap and hold messages app shortcut on your home screen. Then when context menu appears, tap on App info. Then go to notifications and go through each option. Some options may have other sub menus inside. Don't just tap toggle on/off, but tap the wording to go deeper into the settings
Ummm.... I wish I could help everyone stated everything I would have done.... Try downloading another message app and see if works so you can eliminate what's the actual problem
Go to "settings", "sounds and vibrations", "volume". The notifications have a separate volume control. Mine was on silent, but I don't know how it got that way. Happened after an update.
I have a similar issue - my Note 9 will not give me an audio notification in a particular case: if I leave the chat window open and another message comes in from that same contact. So if I send a message to my girlfriend and leave that chat window up on the screen, I won't hear a sound when she replies. However if my buddy texts me while I am looking at my girlfriend's texts, I will hear his message ding.