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Asteroid

Two Notification Sounds

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For the last few days my Samsung Galaxy S9+ has been playing two notification sounds each time I receive a notification. I have a different notification tone for each app (I only have notifications set up for Textra, WhatsApp, Messenger and Snapchat) which is played and then a second later it then plays the default sound which is a beep! It only happens when the phone is locked and not when I'm using it.

It is driving me crazy, does anyone have any ideas? 

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Asteroid

Re: Two Notification Sounds

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Hi there,

I just put the phone into safe mode but the apps I use are disabled in safe mode however (!!), I have left safe mode and the problem is fixed!

It's been driving me crazy so thank you so much! I didn't even know there was a safe mode!

All the best 👍 

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Samsung Moderator
Samsung Moderator

Re: Two Notification Sounds

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I would like to look into this issue further for you. Let's look at a couple of things first.

Have you made sure your phone is up to date on its software?

Does it behave the same way when your phone is in safe mode?

 

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Asteroid

Re: Two Notification Sounds

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Hi there,

I just put the phone into safe mode but the apps I use are disabled in safe mode however (!!), I have left safe mode and the problem is fixed!

It's been driving me crazy so thank you so much! I didn't even know there was a safe mode!

All the best 👍 

View solution in original post

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Asteroid

Re: Two Notification Sounds

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So after 6 or so hours of the notifications behaving, it has started again. If you still have any suggestions I would be grateful to hear them.

Thanks again.

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