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userzpcsYreuNz
Constellation

Unable to attach gallery images via message app

If I'm composing a text message and try to attach an image from the gallery, the message app crashes. However, if I'm in gallery, I can send an image via the message app with no problems.

Anyone else have this issue?

11 REPLIES 11
Samsung_KC57Lmo
Astronaut

No

No

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user5hu4XX3T6F
Cosmic Ray

No

No

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Samsung_Cj69Lys
Astronaut

Can't reset my apps

Can't reset my apps

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Samsung_Cj69Lys
Astronaut

I can't reset my apps

I can't reset my apps

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userWOgEF64mP6
Constellation

I'm on J3 but same :0

I'm on J3 but same :0

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Samsung Moderator
Samsung Moderator

Re: Unable to attach gallery images via message app

@userzpcsYreuNz Are you using the stock messaging app?

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Samsung_Kj6sojc
Astronaut

Hi. Do you have a software update that hasn't been done y...

Hi. Do you have a software update that hasn't been done yet? Are you using another app for messaging?

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userzpcsYreuNz
Constellation

Yes, using stock app.

Yes, using stock app.

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Natey
Halo

When apps crash repeatedly, you may want to try clearing...

When apps crash repeatedly, you may want to try clearing the app cache first (Android app settings for that app)

If that doesn't work, you may want to try deleting the app data. But that will cause the loss of all your text messages, if you clear the data of the texting app. After that, the texting app will be like a brand new installed app. If it still keeps crashing, the app needs an update.

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