Original topic:

Unknown Caller

(Topic created on: 1/26/21 12:43 PM)
userg8HaD4A2qv
Cosmic Ray
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Galaxy S9

I have a problem with calls from a friend. They come in with no called id, "unknown" gets displayed. If I answer it's him. The same calls to my wife's phone (a pixel 3a), the number is displayed correctly. We are both on the same carrier, I contacted them and they were no help.

 

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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S9

Hello,

 

Sounds like this may be a carrier issue. I recommend continuing to reach out to your carrier for further assistance regarding your concerns.

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5 Replies
Patriot1776JG
Red Giant
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Galaxy S9
do you have call forward on your phone, and if you do is your wife's phone number listed as the number to forward too.
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userg8HaD4A2qv
Cosmic Ray
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Galaxy S9

No and I was referring to seperate calls above.

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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy S9

Hello,

 

Sounds like this may be a carrier issue. I recommend continuing to reach out to your carrier for further assistance regarding your concerns.

View solution in context

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userg8HaD4A2qv
Cosmic Ray
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Galaxy S9

That's what I thought but they say no.

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userg8HaD4A2qv
Cosmic Ray
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Galaxy S9

I think you are correct. I swapped SIM cards and the problem went to her Pixel 3a. Thanks for your help!

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