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Samsung Care Ambassador

Re: Unlocked s9 (G960U1) on tmobile.

@userJzwQFHQu7g if by any chance you have sim card other than tmobile even if it's non-active try to insert that and update the device through wifi and see if works.. If doesnt then have to wait for samsung release.




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Samsung Care Ambassador

Sharmarke... Have you talked to your carrier?

Sharmarke... Have you talked to your carrier?

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userJzwQFHQu7g
Constellation

Re: Sharmarke... Have you talked to your carrier?

As I mentioned in my comment, I did and they were not helpful at all, they claimed there was no such problem they were aware of and blamed samsung.

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Samsung Care Ambassador

Don't they always? The carriers are gate keepers... (More...

Don't they always? The carriers are gate keepers... (More like turn keys to updates). And they have been treating the unlocked users like second class citizens... Even though you pay all out for it... 🙄

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Samsung_qJla2mL
Astronaut

I bought new unlocked Samsung S9Plus at best buy

I bought new unlocked Samsung S9Plus at best buy

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timothyian
Cosmic Ray

Temporarily switch out the SIM (I used Verizon) and it wi...

Temporarily switch out the SIM (I used Verizon) and it will update OTA. I just updated to July security today. Same phone SM-G960U1.

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