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user6Ng0DX1d3T
Constellation

Waterproof?

Highly doubt it. Phone went in the shallow end of the pool. Picked it out within seconds.
It worked fine. Dried it up. Later in the day I noticed the front camera is fogged up affecting the front image. The phone and rear camera work fine.
After allowing it to dry, the camera was back to normal. After a few minutes of turning it on, I keep getting "camera failed". The rear camera will work, but if I switch to selfie I get a black screen then exits out of the camera app. The camera will not work after that.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Waterproof?

I would recommend taking the device to a local certified repair technician to have the device evaluated.
 

You can locate the nearest location by: 

https://www.samsung.com/us/support/service/locations/


https://www.ubreakifix.com/locations


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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