cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

White box with up arrow

A white box with an up arrow appeared on the top of the home screen. In the middle of the home screen a while line appears with the words below it "control the media volume by default when you press the volume keys" with a toggle button. When the user clicks on the toggle button nothing happens. Have tried to reboot the phone but user is unable to choose the restart or power off options.

2 REPLIES 2
Highlighted
Comet

Re: White box with up arrow

could you take a picture and let me see it sounds like you have something in Naples through the accessibility options but I'm not certain
Reply
Loading...
Highlighted
Comet

Re: White box with up arrow

but the control media volume by default just means that it's going to raise and lower your music volume not your phone's ringtone volume from what year were explaining it sounds like you have something enabled possibly through accessibility options I'd need to see more to be able to tell you more
Reply
Loading...