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Samsung Moderator
Samsung Moderator

Re: Who is responsible for releasing updates to a SM-G965U1? Samsung, or my carrier?

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When Samsung receives updates from Google, they are modified for the Samsung devices and then sent to the service providers. The service providers then modify the updates for their services and push them to the customers in waves. If there are no updates available in Smart Switch, you will need to speak with your service provider.

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userJaKaqrE4yT
Constellation

Re: Who is responsible for releasing updates to a SM-G965U1? Samsung, or my carrier?

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Where did you purchase the phone? If directly from Samsung or another vendor than Samsung updates the device BUT again, only models that are labeled UNLOCKED not specific carrier and than software unlocked - if from a carrier its up to the specific carrier to push the update-east check, if you have Tmo or Vzw bloatware on device than you wait for them... 

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