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Samsung_Yb1A2XK
Constellation

Zip files no longer downloading

Hi I have a Galaxy S9+ and I am no longerable to download zip files? I used to be able to download zip files from my customers on Facebook then move them to my dropbox so I could open them on my computer or whatever. Now when I download them download manager says they're downloaded but when I go to my files they are nowhere to be found. I have tried just clicking on the file from the download manager notification and it just says it can't read the file. I need to have this capability!!

 

I know I can download the files from my computer into my Dropbox etc but that's not always an option!

2 REPLIES 2
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Samsung Care Ambassador

Re: Zip files no longer downloading

Are you sure that these are .zip files specifically and not .7zip or .rar?

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Samsung_Yb1A2XK
Constellation

Re: Zip files no longer downloading

Absolutely positive they are .zip files!

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