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Asteroid

Re: can't install app. app not optimized for use with secure folder

Why do they need my IMEI?  It's an issue with several people, why can't they reply with a solution or an answer here in this post?

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Astronaut

Re: can't install app. app not optimized for use with secure folder

Getting the same thing here. So annoying. Samsung Note 9, also have AT&T.

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Constellation

Re: can't install app. app not optimized for use with secure folder

Having the same issue on my s9. I'm At&t customer as well. Any patch available for this yet? Didn't see anybody from Samsung acknowledged it here.

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Asteroid

Re: can't install app. app not optimized for use with secure folder

They messaged me asking for specs of my phone and firmware version, I'm sure they are aware of the issue by now.

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Constellation

Re: can't install app. app not optimized for use with secure folder

I went in and uninstalled my secure fold, so far I have not received the message @usernMqhdVDpu4 @userUFcL3DMEvs 

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Constellation

App not optimized for secure folder

I see out there that lots of folks across multiple devices, mostly ATT customers, have recently been getting a random message (little grey oval) that reads "Can't install app. Not optimized for secure folder" or something very close to that. What's going on and how do we make it stop. I'm on a fully updated S9 with ATT.

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Constellation

Re: App not optimized for secure folder

I pulled down from the top notification bar and turned off secure folder and it seems to be working fine now.  No more pop ups

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Constellation

Re: can't install app. app not optimized for use with secure folder

I am also having this issue on my AT&T S9. I force stopped and cleared the cache of most apps, rebooted, nothing I've done fixes it. Started after the latest security update, must be a bug in the patch. I'm really surprised to see no comments from Samsung on this yet.

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Constellation

Re: can't install app. app not optimized for use with secure folder

I deleted my secure fold folder and disable it...haven't had the message again.

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Constellation

Re: can't install app. app not optimized for use with secure folder

I've been getting this message on my Samsung 9 for several weeks. I didn't notice it corresponding to an update, etc. Depending on what it appears in front of on the screen, I sometimes have to wait for it to disappear to move forward with whatever I'm doing. 

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