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Constellation

can't make or receive calls

Whenever I try making calls a message saying "couldn't connect " appears. I can't receive calls either. I can send or receive sms text messages though
5 REPLIES 5
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Astronaut

Re: can't make or receive calls

is the person you trying to call phone on?
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Constellation

Re: Re: can't make or receive calls

yes
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Samsung Moderator
Samsung Moderator

Re: can't make or receive calls

Can I please have your full model number, baseband version, and service provider?


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Constellation

Re: Re: can't make or receive calls

model number SM-G960U1, baseband version G960U1UEU7ETG1 and my service provider is AT&T
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Community Manager
Community Manager

Re: Re: can't make or receive calls

Have you already attempted to speak to your carrier regarding this?

 


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