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Constellation

google assistant problems

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I just got an s9 and I set up my google assistant to recognize my voice and everything. It will work once and then stop. I go back into my settings and the "access with voice match" will be turned off. I have turned it on several times and it will still reset. Is there a phone setting I need to fix or what?

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Honored Contributor

Re: google assistant problems

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Hey, give this a try.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 (All Apps that start with Google) > Storage > Clear Data and Clear Cache. 
 Restart Phone

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4 REPLIES 4
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Honored Contributor

Re: google assistant problems

JUMP TO SOLUTION

Hey, give this a try.

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 (All Apps that start with Google) > Storage > Clear Data and Clear Cache. 
 Restart Phone

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Constellation

Re: google assistant problems

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Yep, that did it!!! thank you so much! =) 

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Honored Contributor

Re: google assistant problems

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You are welcome.

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Astronaut

Re: google assistant problems

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I have searched and tried everything regarding this problem for a week now. Thank you so much and I also posted this on the Google Support forums and gave you credit and a link back to this thread because a bunch of people there have been having this problem for a year now. I can't thank you enough SamsungLarry and sweet screen name too btw lol. 

Sincerely

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