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Astronaut

text message notifications

My s9 updated Friday night and now If I have a test message, it doesn't show the numbers by the icons.  My badges are on number notifications are on.  Last night I went to bed with more than 70% battery and woke up to a dead phone.   Any clues?  Can I get rid of this latest update because it messed my icons up and everything 🙄
1 REPLY 1
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Samsung Care Ambassador

Re: text message notifications

Hey, 

@julie0803

I'm sorry to hear you're having issues after installing the latest software update.

I would suggest wipe the system cache partition first. It really does resolve a lot of problems after an update. A few times I've noticed some new options for app settings have been added.

1. Turn off the device.

2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.

3. When the Android logo displays, release all three keys. An 'Installing system update' message will show for 30 to 60 seconds before the Android system recovery menu options appear.

4. Press the Volume down key several times to highlight wipe cache partition.

5. Press Power key to select.

6. Press the Volume down key to highlight yes, 

7. Press the Power key to wipe the system cache partition. 

8. Once it's complete it will automatically highlight Reboot System Now.

9. Press the Power Key to restart the device.

Best regards, 

CLF

Galaxy S9 SM-G960U 

Android 10 One UI 2.1

G960USQU7ETG3

Security Patch Level

July 1st, 2020 

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