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user031lW2SIGo
Constellation

trade in

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Hi all

I used s9 trade in the official website to buy a s10. In the morning, I got my new phone. Unfortunately, I knocked the corner of the s9 in the morning.So can I trade in with this scratch?

Please give me some advice

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Samsung Moderator
Samsung Moderator

Re: trade in

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I would recommend reaching out to our E-commerce team directly at 1-855-726-8721.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userIPHSs4A3Nq
Constellation

Re: trade in

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Keep the phone unless you want to upgrade is the main screen cracked in any way if not trade it in or sell it. To me it looks like a little Nick and if I was in the market to buying a s9 I have no problems buying yours if that's the only thing wrong with it.

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Samsung Moderator
Samsung Moderator

Re: trade in

JUMP TO SOLUTION

I would recommend reaching out to our E-commerce team directly at 1-855-726-8721.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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