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Constellation

update messed up my phone big time.

The latest updated totally changed my setting and I can't get them back. My custom keyboard is gone. 

Also I keep getting a notification that I have a voicemail!!! No voice-mail and its a weird program that wants to open. Quit updating. My phone was fine 

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2 REPLIES 2
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Supernova

Re: update messed up my phone big time.

Have you tried removing any recently added apps? What about trying to reset the device cache or factory resetting the phone?
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Supernova

Re: update messed up my phone big time.

@userYy5vpSVgtu 

 

Troubleshooting steps for you here:

 

  1. Boot into Safe Mode and try this action again. If it works you may need to remove any recently installed apps. Then reboot to try again.
  2. Try wiping the device cache and then this action again.
  3. Try resetting the device and then this action once again.

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