Last night, I updated the Active 2 to version R820XXU1DUE3/R820OXA1DUE3. First thing that happened was an alarm that I did not create went off at 4am. Since then, the watch intermittently changes screens all by itself. I rebooted the phone but it continued to happen. I then decided to reset to factory defaults. Now the watch has difficulty responding to touch and if I try too many times to do something, it gets a mind of its own and starts changing screens or does nothing at all. Swiping down from the top no longer does anything so can't get to the quick panel. Voice assistant randomly turned itself on & is giving me constant updates on the time & other things it's doing on its own. Is there any way to back out the latest update?
* If the issue is software related then your device may need to be shipped to a Samsung repair facility
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