Original topic:

Active 2 LTE - not able to text using mobile data

(Topic created on: 4/11/21 2:19 AM)
uservUY5AK2RDm
Constellation
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Galaxy Watch

I have a Galaxy Active 2 watch, but every time I try to TEXT (calling works fine) while in 'Standalone - Sprint' mode, it says, 'Can't connect to phone remotely. Connect using bluetooth.' Why why why, if I'm using LTE and my phone is miles away AND 'mobile data' is on, should the watch be looking to connect to the phone??? Thank you!

2 Replies
SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Have you tried these troubleshooting steps here?

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uservUY5AK2RDm
Constellation
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Galaxy Watch
What steps?
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