Original topic:

Active 2 does not respond to touch

(Topic created: 07-27-2021 12:03 PM)
userOwn9VsXR0t
Constellation
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Galaxy Watch

My Active 2 has stopped responding to any touch inputs. Now it has phantom touches and randomly swipes in all directions and opens apps all on its own. I have owned it for about a year and a half now and it crapped out over the weekend. I have noticed it being very laggy before if failed. 

I have performed the soft reset and factory reset, but now I can't even get it to pair with my phone because it will not recognize my swipe input. Has anyone had luck and found a solution to this?

1 Reply
userL1rW3DkpjJ
Constellation
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Galaxy Watch

This is not a response with a solution.  This is to let others know that this might be widespread because I have just experienced the same problem.