Hello all. My Christmas gift of an Active 2 watch has been great for about one month. It has started to haptic tap and flash from screen to screen randomly. Unless I disconnect it from my phone "A20" it will keep openeing the Galaxy app over and over again. If I close the app the watch will just re open it. It seems like the screen is detecting touches that are not happening. I thought maybe it was my sleeves but even with the watch on my wrist it will madly jump to random screens. - Please assist.
Solved! Go to Solution.
have you updated the device recently?
I have the same problem after 2 weeks the screen started glitching and opening apps and changing watch faces. I can feel the haptic as it just randomly does it.
Been waking me up..
@usert5raoo0Qrp Thank you for reaching out. If you have already reset the watch and are still experiencing the symptoms, please send a private message with the model code and the serial number, and whether the watch is Bluetooth or LTE. http://bit.ly/2XERsky
Got mine repaired, LCD replaced, the notes were "Minor residue and wear bands".
I don't even remember wearing it in the shower in the two weeks I had it... so not sure what happened there.