Original topic:

Active 2 screen stopped

(Topic created: 09-14-2021 12:38 PM)
Travis12
Astronaut
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Galaxy Watch
I hope someone has a direction to go with this but the screen has stopped working, and there's some sort of haptic feedback causing it to switch apps on and off. Any clues??
6 Replies
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Galaxy Watch
I had to reset mines from the app and a factory reset and do a software update and make sure the active 2 is not loose on ur arm and try to turn on the option for the screen to come on only when u look at it
Travis12
Astronaut
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Galaxy Watch
I'll try that and see what happens.
Travis12
Astronaut
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Galaxy Watch
Negative. I couldn't get past the "let's go screen",after trying to pair with the wearable app.
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Galaxy Watch
Is your screen turning off to black or freezing up?
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Travis12
Astronaut
Options
Galaxy Watch
It won't recognize the touch
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Galaxy Watch
You may have to return it or send in for repair
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