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Constellation

Active 2 sleep sensor dead

Device no longer senses sleep. Asks if I sleep in irrational time period

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Active 2 sleep sensor dead

Can you please elaborate on the symptoms you are experiencing?


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Constellation

Re: Active 2 sleep sensor dead

it asks me if i slept between one specific time and another specific time and neither time is valid. It never senses a  25 or50 minute nap at all. Samsung health on phone says "Record your sleep manually or sync your phone to a sleep monitoring device."

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