The screen is completely unresponsive.
Side buttons work.
I reset it and I can't pair it again with my phone because I can't accept the pairing from the watch.
I can't even read the serial number.
It is the most buggy piece of hardware I've ever seen.
Hi, I am sorry to hear about your issues with the Active 2 screen. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. These steps can help: https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Please let me know if this helps.