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Active Watch2 constantly cooling - are you ever going to fix this ridiculous problem?

Samsung. Seriously. When are you going to fix this cooling issue with this watch. I regret ever purchasing it, and will never buy another Galaxy Watch again if your stance is to ignore a serious issue on a $400 watch. It's infuriating. Look at the posts on this board - it's happening all over the place. What's the deal, and why won't you help?