cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Active watch keep disconected

 

My Active keeps disconnecting from my phone. I can get the 2 to connect briefly by turning off and then turning on the Bluetooth on either device but almost immediately the 2 disconnet again. My watch will not show the icon that the watch is disconnected and is in stand alone mode. However, when I go to my Galaxy Wearable App on my phone it says they are not connected. I cannot connect to my watch through the app by pressing the connect to device button. The phone tries continuosly to connect and never connects and never times out. I get a constant rotating circle as the phone tries to connect. 

My watch battery is also draining in a matter of hours.

Also, when the two devices try to connect my watch gets a horrible lag/freezes. I cannot navigate anyhting on the watch becuase of this lag/frozen screen.