11-21-2020 10:40 AM
My Galaxy Active 2 LTE overheats numerous times a day. It seems to be OK when connected to my Galaxy S8 phone via bluetooth but when it is on it's own it constantly goes into cool down mode and shuts down. Very frustrating for such an expensive purchase. I tried troubleshooting options found in this community, including resets, and nothing works. Please connect me with someone that can help. Thanks.
Solved! Go to Solution.
11-21-2020 10:52 AM
Hey there!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Model code:
Serial Number:
11-21-2020 10:52 AM
Hey there!
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL
Model code:
Serial Number:
11-22-2020 10:20 AM
a week ago