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userAVcN7dieFU
Constellation

Re: Alti-Barometer not working

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I suddenly have the same problem with my 46mm Galaxy Watch, purchased from Best Buy..  Altimeter / barometer had been working perfectly since purchase (1/2019), (6/16/2019) suddenly they are both zeros, no graph, sending regular pressure alerts.  In addition, at the same time, my heart measurement suddenly saying I have to stay still - worked fine until alt.bar happened at same time.  Sleep guesses the right time, but no readings. Interestingly, stress still finds I have a heartbeat, works properly. Tried re-starting and factory reset, nothing.

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userGbRNKxDndj
Astronaut

Re: Alti-Barometer not working

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Hi,

I had the same problem with my 46mm Galaxy watch from about March till today. The Alti-/barometer suddenly stopped showing any data and as a result floor counter was not functioning. I was told by Samsung support that I have to bring the watch in for repair. But I couldn't find the time to do this and today with the new update I just saw that it again shows the values for altitude and pressure. I still have to check if it's working properly or not, but the update seems to be effective.

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userHuNeqRkm3v
Constellation

Re: Alti-Barometer not working

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Hi, 

 

When I got my galaxy watch 2 weeks ago. The altitude in my home was 530m. Now is 424m and it still going down. 

 

It's interesting to see that that some of you experience the same problems.

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userLYAvlLXVm4
Constellation

Re: Alti-Barometer not working

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This has happened to my 42mm watch as well.

The only thing that has changed is as the weather has improved, I've been sitting out in the sun.  As I live in the UK, the sun is not that hot, but it did make me wonder.

I don't think it is a software issue as I have also done a RESET and nothing has changed.

Does anyone know how the baromitor hardware works?

If it uses a mini presure gage, has this popped?

or has something got stuck?

Any ideas

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userAVcN7dieFU
Constellation

Re: Alti-Barometer not working

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Further to my yet unanswered question, the problem started at the same time as, I checked my watch to make sure my computer time wasn't counting as sleep, then went to bed.  Seven hours later I got up, and my watch showed I had been inactive for a little over 11 hours, gave me the stretch exercise - did that, it didn't record the stretches or change its "move alert."

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userMB75ZCggUo
Constellation

Re: Alti-Barometer not working

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I have the same problem starting the 1th of august. baro- and altimeter stops working, hard reset doesn't help and *#0*# gives FAIL on the sensor. Can this be a software issue? (Watch is 6 months old)

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