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userA4FqbftQAM
Asteroid

Alti-Barometer stopped displaying readings but Barometer alerts are working

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The altimeter and barometer stopped working on my Galaxy Watch (46mm, Bluetooth version).  The app shows 0 meters altitude and no pressure. Factory reset did not help, neither did calibration inside of the app. Manual altitude calibration is not keeping the value entered.  I'm assuming the sensor is working  because the barometer alerts still pop but no data displayed in the app nor on any watch face that uses alti-barometer as a complication.

Any idea/suggestions what to try?

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userA4FqbftQAM
Asteroid

Re: Alti-Barometer stopped displaying readings but Barometer alerts are working

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***UPDATE***

 The watch needed to be sent into Samsung and repaired to egt this working again

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Alti-Barometer stopped displaying readings but Barometer alerts are working

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Have you tried re-installing the gear app and forgetting and re-pairing the two devices?

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userA4FqbftQAM
Asteroid

Re: Alti-Barometer stopped displaying readings but Barometer alerts are working

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@SamsungGill wrote:

Have you tried re-installing the gear app and forgetting and re-pairing the two devices?

 

I did a factory reset on the watch and subsequently re-paired via bluetooth because it was a new device at that point... but I don't have a Gear App;  Do you mean The Galaxy Wearable app?




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userA4FqbftQAM
Asteroid

Re: Alti-Barometer stopped displaying readings but Barometer alerts are working

JUMP TO SOLUTION

***UPDATE***

 The watch needed to be sent into Samsung and repaired to egt this working again

View solution in original post

Reply
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