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T-Rock
Asteroid

Always on

My always on... Isn't.

I've tried just the preloaded faces, other faces. It MIGHT work a short amount of time, but the majority.. Nothing.

Yes I've made sure sleep mode and do not disturb are off and the always on is on. I have already tried reset as well

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Always on

Thank you for reaching out. I would be happy to assist you further. What device is your watch paired with?

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T-Rock
Asteroid

Re: Always on

Paired with an unlocked s10 on Sprint network. Running beta 10 now, but it was a problem before that.

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Samsung Moderator
Samsung Moderator

Re: Always on

Hey, just wanted to follow up. Were you wearing the watch when you were experience these symptoms?

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T-Rock
Asteroid

Re: Always on

Yes wearing the watch

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Samsung Moderator
Samsung Moderator

Re: Always on

@T-Rock Have you tried resetting your watch?

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user3xwhR1RUa8
Constellation

Re: Always on

Might have something to do with updates I have this problem on my note every time I have app updates or my phone backs up I loose my always on and wallpapers that I have put up

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