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Constellation

Another 3rd degree burn victim

Was burned on 03-21-2020. I am absolutely amazed, I called Samsung too inform them what happened and they act like it's no big deal. I have a blister on my  wrist from there watch. What If I was sleeping when this happened? How bad would it b? What if it was a child? Not acceptable at all

4 REPLIES 4
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Samsung Care Ambassador

Re: Another 3rd degree burn victim

Hello @JustinYeager25. Can you list the model # of your watch, and more details. Did the watch overheat? 


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Constellation

Re: Another 3rd degree burn victim

Model number SM-R805U. Took watch off Samsung charger that it came with and went to work. The watch froze on watch screen and would not respond to button pushes or dial turning. After it burned me it was at 8 percent battery. It was fully charged before it froze up

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Constellation

Re: Another 3rd degree burn victim

I work in a warehouse where it is cold and was not overheated to my knowledgw


 

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Samsung Care Ambassador

Re: Another 3rd degree burn victim

Thank you for those details. Other users have posted similar things, so I'm trying to gather relevant posts. 


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