@useroH11F8RI0I, Thank you so much. We understand your frustration and are aware of the situation. We want to thank you for your patience while this image issue is being worked on.
We would like to have you send us a private message us so we can get all the details of your concerns directly.
You can send a private message here for more details: http://bit.ly/2GH8URL
Please include your model code and serial number and I will be happy to assist you further!
@useriRdWU7RCIw I'm sorry to hear about the symptoms you are experiencing. I would be happy to look into this further for you. Can I please have your full model number, serial number/IMEI, and pictures of the symptom you are experiencing in a private message: http://bit.ly/2JH2rq2
I noticed the same burn mark on my wrist too and just yesterday, I actually felt the burn. I took off the watch and the place where the sensor was was hot to the touch.
What's happening Samsung?
Hi all ty 4 ur replies I love it how SAMSUNG are not taking this seriously they seem to blame us saying is it alergic reaction etc they are removing any pictures posted did anyone see it in the newspaper? I have rung ARGOS help line and see what to do I had v quick response from them take it bk to shop for it to be sent bk to them in a HAZARD return so they could lk into it THEY ARE TAKING IT SERIOUSLY not fobbing me of they saw my burns I am so glad someone is taking it seriously I had call this morning apologising for what has happened and offered me £25 as a gesture of goodwill and they r still, investigating hope this helps a little plz can u send me ur burn pics my email is <Hidden> many thanks donna xx
Mine kept heating up cooling off shutting down. Was literally burning my skin. So tmobile said they would replace it, told me not to charge it or turn it on. Luckily it did not burn as bad as yours.