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Constellation

Back button not working

Hi,

 

watch is on my left hand and i beleive the top button is meant to be the back button however this button does not do anything leading me to believe it is broken.

 

 

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Back button not working

I would be happy to look into this further for you. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2

 

Have you tried resetting your watch? Give this link a try: https://www.samsung.com/us/support/answer/ANS00084702/

 

Is there any physical or liquid damage to the watch? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Back button not working

mine has stopped as well. Think I've only had it about 12 months

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