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Constellation

Barometric Sensor Failure

My Galaxy Watch  SM-R800, purchased earlier this year has worked great so far. I've been using it to track hikes and exercise and noticed the altitude during my hike stayed at 260m over a 13k hike over variable terrain. I checked out the sensor in the "Test Mode" and it shows that it has failed. Everything else works perfectly.

Advice or instructions to seek warranty repair/replacement would be great.

 

 

 

2 REPLIES 2
Constellation

Re: Barometric Sensor Failure

if you're still under warranty you can call 1-800-samsung and a dedicated team of experts will gladly help you set your device up for repair
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Samsung Moderator
Samsung Moderator

Re: Barometric Sensor Failure

Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and serial number/IMEI in a private message: http://bit.ly/2JH2rq2


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