Original topic:

Battery Life

(Topic created on: 4/19/21 11:10 AM)
useruvyaMJxldS
Constellation
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Galaxy Watch

I completed the watch update on Saturday.  Ever since then my battery has been draining super fast. I'm talking 100% charge to completely dead in 3 hours. Even if I put it on the charger I have to turn the watch off to get it to charge because the battery is draining faster then it can charge!!!! Any ideas?  Thank you :smiling_face_with_smiling_eyes:

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SamsungJace
Community Manager
Community Manager
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Galaxy Watch

If you have tried the factory reset, repairs would be recommended. You are welcome to give Samsung a call directly to have this set up: 1-800-726-7864.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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4 Replies
St3v3C
Sun
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Galaxy Watch
You will need to reset the watch and start over. That happened to me and a reset was the only way to fix it
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Members_iVOe0c7
Constellation
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Galaxy Watch

I tried reset but made no difference. Battery still continues to drain. 

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St3v3C
Sun
Options
Galaxy Watch
You factory reset and watch still drains?
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Solution
SamsungJace
Community Manager
Community Manager
Options
Galaxy Watch

If you have tried the factory reset, repairs would be recommended. You are welcome to give Samsung a call directly to have this set up: 1-800-726-7864.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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