cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Battery was not keeping charge for more than 4hours and now it dead

 My  Galaxy watch was fine for a whole year. Then the battery started to drain fast after I charged it..I'll go to work with in low mode to keep some charge..By the time i get home the watch is dead 6 hours later. I Tried everything. Even reset the watch. NOW its wont charge at all. This is crazy for samsung watch to fail so quickly.

4 REPLIES 4
Highlighted
Sun

Re: Battery was not keeping charge for more than 4hours and now it dead

I would definitely contact customer service and send it in.
Reply
Loading...
Highlighted
Constellation

Re: Battery was not keeping charge for more than 4hours and now it dead

Mine started doing this two days ago out of the blue. I've had mine less than a year. It's gone from 100% to 18% in 2.5 hours. Reset it, same thing. 

Reply
Loading...
Highlighted
Constellation

Re: Re: Battery was not keeping charge for more than 4hours and now it dead

That exactly how mines started.
Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Battery was not keeping charge for more than 4hours and now it dead

I'll be happy to look into your service options. Please send a private message with the full model code and the serial number or IMEI number of the watch. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...