Original topic:

Battery

(Topic created on: 4/7/21 5:03 AM)
userbLLf5j3mMP
Constellation
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Galaxy Watch
I had my galaxy active watch for 1 years now and it will not hold a charge. 2 hours tops and its completely dead. Any suggestions?
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2 Replies
SJohnson
Samsung Care Ambassador
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Galaxy Watch
It could be a bad battery. You could send it into Samsung for a battery replacement or if you have a uBreakiFix store near you that could take a look at it. They are also a Samsung certified store so they could repair it for you as well


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bill-e
Samsung Care Ambassador
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Galaxy Watch

Before I sent it anywhere I would perform a Factory Data Reset and re-pair it and see if the problem is still there.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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