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userxZYtWKR1W6
Constellation

Bezel won't turn

Is there an easy fix to the bezel not turning?

6 REPLIES 6
Samsung Care Ambassador

Re: Bezel won't turn

What watch are you using? IE: galaxy sport,  galaxy watch 2, galaxy watch 1, the s2 gear....

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userxZYtWKR1W6
Constellation

Re: Bezel won't turn

The box it came in only says Galaxy watch 42mm

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Samsung Care Ambassador

Re: Bezel won't turn

Did you check the bezel settings in the gear app on your phone? 

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Dinoway
Constellation

I have an S3 and if there is something inside of the beze...

I have an S3 and if there is something inside of the bezel, I can usually run my watch under rhe faucet and it runs much smoother afterwards.

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Samsung Care Ambassador

Re: I have an S3 and if there is something inside of the beze...

Seems weird.  I would have it looked at 

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userh4GCVSpaYx
Constellation

Re: Bezel won't turn

This might sound stupid, but I just got mine new and was having problems rotating the bezel. First thing I found is I had forgotten to remove the plastic screen protector.  Then when it still dint want to turn correctly, I noticed that between the watch band and watch housing,  there are two tiny protectors that where a pain in the butt to get off. 15629684687817004704174319107161.jpg

 

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