Original topic:

Black Screen

(Topic created on: 4/20/21 4:16 PM)
JessLynn520
Astronaut
Options
Galaxy Watch
I was wearing my samsung galaxy watch the other day and it got really hot on my wrist then the screen just went dark. I'm still getting notifications on it, it still vibrates wheb I receive a phone call or text but the screen is just black. It's fully charged. Any tips on what I can do?

1 Solution


Accepted Solutions
Solution
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Honestly you can try a hard key reset, but repairs would likely be needed. You are welcome to give us a call to look into repair options at 1-800-726-7864.


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uservIv4HuFDQP
Astronaut
Options
Galaxy Watch

I don't know if this will work, but I'm about to try turning my watch completely off, and letting it fully charge. And then trying to turn it back on while still on the charger. I'm experiencing a similar issue where my watch will not display any information on the screen. I do not remember if mine got hot and turned off or if it just turned off. But I still get vibrations and all that too.. So good luck to you

Solution
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Honestly you can try a hard key reset, but repairs would likely be needed. You are welcome to give us a call to look into repair options at 1-800-726-7864.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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