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Constellation

Bluetooth keeps disconnecting - Huawei P20

I have a Galaxy Bluetooth 42mm Rose gold watch that has started disconnecting randomly and often even if my phone is right next to me. This seems quite a common problem with a variety of phones and watches. What can you advise? Restarts and resets do not seem to be an easy fix. This is very frustrating as I specifically bought a Bluetooth version. Help please. Tracey

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Constellation

Re: Bluetooth keeps disconnecting - Huawei P20

I have the exact same issue. Do these threads get replies? 

I feel my watch is rather useless. 

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Astronaut

Re: Bluetooth keeps disconnecting - Huawei P20

Same problem as of the UI update yesterday or the day before. It always did it when I opened the camera which was annoying, but bearable. This though - the watch is practically redundant.

 

I think it will be an issue for Huawei to resolve to be honest, but very frustrating that 2 devices using the same OS are not fully aligned. 

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