Thank you for following up. The next step I would recommend is a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/
4. UbreakIfix which is a Samsung Authorized walk-in service center: https://www.samsung.com/us/support/ubreakifix
5. Private message: http://bit.ly/2JH2rq2
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It is a tile and not really an app. I removed it and added it back. No luck. Also it got reset when I reset my watch. No luck with that one either...other ideas? Is there a sensor to clean or reset that would help?
Ok, did a complete removal of galaxy wearable app on my phone, which removed everything off my watch. Basically did a reset of everything. Got it re-connected. Re-installed and re-enabled all of the permission settings for Samsung Health app (which I am not a big fan of but anything to get this to work again). Seems a little different when I run the Body Composition App. It will run all the way up to 66% and stop. Try again, instead of going back to 0% and start over, it then continues until it hits 99%. Then it never finishes. Does matter if I wipe my hands off, use fresh water on them or just get done eating greasy BBQ. The results are the same every time...
I would like to know what happened after Oct 1st/2nd. update. This worked perfect for me every time I used until that update got installed and the one that was released on Oct 12...
Contacted support, they suggest to call Samsung Health App department instead....so I did. Went through the same thing with the app. Backup, remove and reinstall. Same thing....Gets to 66% stops and then goes to 99% and never finishes. Ugghh....