Original topic:

Bought 2 New Galaxy Active Watches Issue With Step Counter

(Topic created: 04-18-2021 01:24 PM)
userrlzY7MmQ3l
Astronaut
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Galaxy Watch

Just bought 2 Active 1 Watches and my partner isnt happy with it as it seems to not detect steps correctly she's turned off everything except cycling (standard journey to work) and walking and noticed the watch/Health app wasn't logging correctly.

She moved the watch up and down and it like in her hand and it logged it all as steps ???? I understand it's not supposed to be acurate but it's a feat that seems to have some issues, does Samsung know about this? as she's found a lot of posts from a few years ago talking about the same issue back then as well.

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