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Constellation

Bump on skin heart monitoe Active 2

I've had my watch for a week. There is a small raised red bump  on my wrist where the heart monitor sits on my skin. It even looks like a little pin head. Concerned.

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Samsung Moderator
Samsung Moderator

Re: Bump on skin heart monitoe Active 2

Hello there, I'd like to look into this further would you mind sending me a private message with your full model code and serial number for the watch?


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Constellation

Re: Bump on skin heart monitoe Active 2

I am also having this issue but with the galaxy watch active 1

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Samsung Moderator
Samsung Moderator

Re: Bump on skin heart monitoe Active 2

@userr8zBOjrRds I would be happy to look into this further for you. Can I please have your full model number and serial/IMEI in a private message: http://bit.ly/2JH2rq2


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