Original topic:

Burns? Firmware caused?

(Topic created: 09-25-2021 03:01 AM)
usera7NIR80q0o
Constellation
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Galaxy Watch

So I have had my Galaxy watch since May of 2019.  Never had this problem until now.  I am getting a burn on my wrist from where sensor is.  I have not worn watch much due to working from home during Pandemic.  However now I am back to work and wear daily.  I get this red circle on my skin now.  Did some firmware cause this?

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1 Reply
SamsungQue
Honored Contributor
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Galaxy Watch

I can definitely understand your concern here. While I don't have the exact cause as to why this is happening, I would like to look into this matter further for you. Can you send me a private message using this link here (http://bit.ly/2HP0oRi) and provide the following information?

  • First and last name
  • Email
  • Phone number
  • Full street address
  • Did you go to the doctor?
  • Can you describe your symptoms
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