cancel
Showing results for 
Search instead for 
Did you mean: 
Constellation

Burns

I have the galaxy smart watch and get severe burns to my wrist. I have switched out the bands and watch several times with my best buy warranty, SAME ISSUE.  I now have scarring and a mark that doesn't seem to want to heal and even bleeds a bit. I took a break from the watch put it back on and same thing. Does anyone have this issue and how is Samsung fixing this?

 

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Burns

Thank you for teaching out. I would be happy to assist you further. Can you please provide me with the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Constellation

Re: Burns

this is exactly what my wrist looks like right now from mine!
Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Burns

Thank you for teaching out. I would be happy to assist you further. Can you please provide me with the following information in a private message: https://bit.ly/3pE8Pkc

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Constellation

Re: Burns

16089513355502960378572524051812.jpg

 

1608951360556929316612448691507.jpg

This is what happens when I wear my Samsung 360 42mm watch. Happens evertime. Think something in the plastic I'm allergic too.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Burns

Thank you for reaching out. I'm sorry to hear about the symptoms you are experiencing. I would be happy to assist you further. Can I please have the following information in a private message: http://bit.ly/2JH2rq2

 

Full Name:
Street address:
Email Address:
Best Contact Number:
Alternate Telephone Number: (If Available)
Model Code:
Serial/IMEI Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Burns

Hey, just wanted to follow up. Are you still needing further assistance?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...