Original topic:

Calls and overheating on the Watch 4 while connected to LTE

(Topic created: 09-01-2021 02:36 PM)
AngelReyes
Constellation
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Galaxy Watch

I just got my watch 4, and I activated with att, but when I do or receive call, at the first minute I start receiving an alert of overheating, and it cancels de call and all functions for around a minutes... is this happening to you guys? Could be software error? Hardware?

 
 
Thanks...
2 Replies
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Galaxy Watch
Someone complained about that earlier in here. I guess just battery use heats it up. Are you using LTE version for call or just bluetooth?
SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

I definitely understand how frustrating this is. You can find the thread with troubleshooting and next steps (if needed) here: https://us.community.samsung.com/t5/Galaxy-Watch/Galaxy-watch-4-classic-46mm-overheating/m-p/1966528



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