Original topic:

Calls on the phone go through the Galaxy watch 5 speaker instead of the Bluetooth headset

(Topic created: 03-08-2023 08:29 PM)
kunia
Asteroid
Options
Galaxy Watch

I just got my new Galaxy Watch 5.   Can you connect the phone, watch and a Bluetooth headset at the same time?  I have all 3 connected but when I want to make or receive calls on the watch the headset will disconnect and the call goes through the speaker on the watch.  To make and receive calls on the watch I have to disconnect it from the phone.  I  don't want others the hear my  phones calls.   Apple devices can do this but Samsung can't? 

 

 

 

 

 

 

 

 

 

 
11 Replies
KennewickMan
Supernova
Options
Galaxy Watch
Try pairing your headset with the watch, instead of pairing both thru your phone.
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KennewickMan
Supernova
Options
Galaxy Watch
Watch to phone, then headset to watch. Make sure you remove the headset from your phone's Bluetooth settings so there are no continuity issues.
kunia
Asteroid
Options
Galaxy Watch
It didn't work. I unpaired the headset firm the phone. Made a call from my phone and the call came out from the watch speaker.
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Mustangbob
Halo
Options
Galaxy Watch
On your watch 5 you can select which device do you want the phone call and Bluetooth to connect to and/or in the Galaxy wearable app
kunia
Asteroid
Options
Galaxy Watch
Yes, I know that. When I want to use the watch with the Bluetooth the calls will not go through the Bluetooth the calls go through the watch speaker.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand the importance of not wanting others to hear your conversation through your watch's speaker. As @KennewickMan stated, have you tried to go through your watch, go to settings > connections > Bluetooth, and pair your Bluetooth headset specifically through the watch separately?

 

Are you pairing both Bluetooth headsets through the Galaxy wearables app at the same time?

 

What type of Bluetooth headset are you trying to pair with your Galaxy watch 5?

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Dean
Asteroid
Options
Galaxy Watch

I have the same issue with a GW5 (non LTE) paired (just bought it) to a Google Pixel 5 phone.  Plantronics headset paired to both phone and watch.  On watch, "calls" toggle ON in bluetooth setting for plantronics. 

1. Initiate call on phone and heard thru plantronics headset like normal

end call

2. Initiate phone call on watch and call immediately heard on watch speaker.    I'll need to power headset off and on to get watch to route sound thru plantronics.  If I send call to phone, call routes thru phone earpiece and I'll need to go to phone to select "plantronics headset" to resume call on plantronics. (or power cycle plantronics again)

seems clunky and if plantronics didnt have a hard power button, I'd have to goof around with phone to get it to route the call to the intended bluetooth device.

I've tried the same with wireless earbuds such as galaxy buds2 or pixel buds and since they dont have a hard power button, its even worse.

Is this how its designed to work ?

I'm guessing that if the headset is paired to the watch and on and active and if I initiate or answer a call with the watch, shouldn't it simply play thru the connected headset (just like when using spotify or listening to music) ?

 

 
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Ukulele_strummer
Constellation
Options
Galaxy Watch

I have a brand new Galaxy Watch 5 LTE that is paired with my Google Pixel 6 phone. I purchased a new pair of Anker Soundcore Sport X10 Earbuds that have only ever been paired with the watch. The earbuds are not and never have been paired with my phone. I am able to listen to music from the watch to the earbuds, but when I initiate a call all sound will go through the watch speaker or I have the option to transfer to my phone, but the headphones are not an option. I have verified through the phone settings that the earbuds are enabled for Calls (Settings -> Connections -> BlueTooth -> Soundcore Sport X10 -> Calls toggled On). I have unpaired the earbuds several times and power cycled the watch several times.  The only other device that my watch is paired with is my phone.

Alialam
Astronaut
Options
Galaxy Watch
It's simple just connect your watch to your phone. Then earbuds to your phone only.
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