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Original topic:

Camera control app not working - Active 2 / S10

(Topic created on: 9/25/20 9:38 AM)
userJpLID8mXZZ
Asteroid
Options
Galaxy Watch

App is failing update and cannot be uninstalled through Wear app, or directly on watch.  

Error code W0:W0:9003

Help appreciated!

1 Solution


Accepted Solutions
Solution
userJpLID8mXZZ
Asteroid
Options
Galaxy Watch

OK, reset watch again and this time the un-install took.   Allowed me to install the complete latest version of the app (not update) and it is now working.

Thanks all for the help!

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5 Replies
Options
Galaxy Watch

try to reset the watch and reconnect.

 

let me know if it fixed the issue. 

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userJpLID8mXZZ
Asteroid
Options
Galaxy Watch

Resetting the watch gave the option to install the camera control app update.   The update failed and gives the message "Installation failed. Try later. (WO:WO:9003)"

 

The app icon on the watch is whited out except for about 20% on the bottom which is the normal red.  I still cannot uninstall the app directly from the watch.

usere4eHKWWI8O
Constellation
Options
Galaxy Watch

were you updated your watch software?

I am worry with software update after i saw your posting... 

I want refuse that problem on my devices....

So if possible, can you share the software version?

userJpLID8mXZZ
Asteroid
Options
Galaxy Watch

Yes, recently updated to R820OXA1CTH8.

Really would like to get this working again.

Solution
userJpLID8mXZZ
Asteroid
Options
Galaxy Watch

OK, reset watch again and this time the un-install took.   Allowed me to install the complete latest version of the app (not update) and it is now working.

Thanks all for the help!

View solution in context

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