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CreationP
Constellation

Re: Can not log in with galaxy wearable app

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I have the same problem with Leeco, same model as the post author with the Galaxy Wearable. Can you help me maybe?

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Samsung Moderator
Samsung Moderator

Re: Can not log in with galaxy wearable app

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@userSSU507g3IJ I certainly understand your concerns. However, can I please have that requested information so I can assist you further?

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CreationP
Constellation

Re: Can not log in with galaxy wearable app

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Leeco letv s3 @SamsungAdam 

 

Screenshot_2019-08-21-01-31-52.jpg

Greece.

4gb ram, 64gb storage

 

I get the "Warning, check your network connection and try again."

 

Galaxy wearable version is:

 

Screenshot_2019-08-21-01-34-49.jpg

 

 

Watch info:

 

Screenshot_2019-08-21-01-35-00.jpg

 

Watch info:

 

Model: SM-R800

One ui version: 1.0

Tizen version: 4.0.0.4

Knox version: 2.3.1

Software version: r8000xxu1csg4

 

Wearable is able to sign in normally on a xiaomi phone. The problem should not be coming from user error.

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Samsung Moderator
Samsung Moderator

Re: Can not log in with galaxy wearable app

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@CreationP Based on the name of the phone it's an international device. Was the watch purchased in the US?

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