I previously had the Gear Fit2 Pro but upgraded to the Galaxy Watch Active a few weeks ago. When clicking on steps screen in the Samsung Health app I have the option to pick All steps, Mobile phone or Gear Fit2 Pro. I do not use the Gear Fit2 Pro anymore and when I click on it, it shows 0 steps, which it should. My Active and phone are connected but it doesn't give me the option to see my steps for just my Active. It looks like it is counting the steps from my phone and watch when I click All steps. I am wondering how I can remove my old Gear Fit2 Pro from this screen so that I can view steps for just my Galaxy Watch Active. Also, the only accesory that shows in my Galaxy Wearable app is my Galaxy Watch Active so I'm not sure what's going on.
I have the same issue. I deleted the Fit 2 from all my accounts a year ago and got the Gear S3. The S3 is tracking everything else like Sleep, etc and syncs those with Samsung Health.. But Samsung Health will not show the S3 as my step tracker. . I did a backup of the data and watch and have even erased and started over. . As soon as I sync everything, it tries to track steps with the Non-Existent Fit2 again.
Any luck with this? I didnt have a Samsung wearable before. My Samsung Health is double counting steps when I walk with the watch and carry my phone. I want the Health app just to pick up the steps my watch registers. Only options I have are All Data and Mobile Phone. How do I have the S Health app register only the watch steps??
Exact same issue/question. My Gear Fit2 (that I don't even have anymore) shows as a step count source along with my Mobile phone. Active not listed. Unable to figure out how to remove the Gear Fit2 and have my Active listed.
My Active otherwise syncs and shows data fine for other parts of Samsung Health. Just not the steps "widget."
How do you remove the device in app/settings? I clicked on accessories and the only accessory listed is the Galaxy watch active. It shows an old S2 combining my steps and I have no idea how to delete this device. Nothing in bluetooth as my phone is new.